Violation of Subscriber’s Privacy: MultiChoice Gets N766m Fine

The Nigeria Data Protection Commission (NDPC) has imposed a fine of N766.24 million on MultiChoice Nigeria, the parent company of DStv and GOtv, for “violating the privacy of subscribers and their friends”.

In a statement on Sunday signed by Babatunde Bamigboye, head of legal, enforcement and regulations at NDPC, the commission explained that the sanction followed an investigation launched in the second quarter of 2024.

NDPC said MultiChoice was found to have breached the Nigeria Data Protection (NDP) Act after an inquiry into alleged violations of the privacy rights of its subscribers and the illegal cross-border transfer of personal data belonging to Nigerians.

“NDPC found, among others, that Multichoice violated the data privacy rights of subscribers and their friends who are not necessarily subscribers,” the commission stated.

“The Commission also found that Multichoice carries out illegal cross-border transfer of personal data relating to data subjects in Nigeria.

“The depth of data processing by Multichoice is patently intrusive, unfair, unnecessary and disproportionate. This is a grave affront to fundamental right to privacy as enshrined in section 37 of the 1999 Constitution of the Federal Republic of Nigeria.

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“Nigeria is entitled to protect her citizens, and data sovereignty under both international and extant municipal laws – as these have far-reaching implication for rule of law, national security and economic growth.

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“In line with its standard remediation procedure, the Commission directed Multichoice to carry out appropriate remedial measures. However, the Commission found the measures undertaken by Multichoice in this regard unsatisfactory.

“For want of cooperation, the Commission has directed Multichoice to pay N766,242,500 for violating the Nigeria Data Protection Act.”

NDPC also stated that Vincent Olatunji, the national commissioner of the agency, has directed that every outlet through which MultiChoice collects Nigerians’ personal data be investigated for possible non-compliance.

Olatunji emphasized that any outlet processing personal data in violation of the NDP Act would be subject to a penalty as stipulated by the Act.