Stanbic IBTC Pension Managers Maximizing The Unique Transfer Window Opportunity

Eric Fajemisin

Stanbic IBTC Pension Managers, in the just concluded media parley revealed that it is well prepared to accommodate new contributors that want to migrate to the company on account of the newly introduced pension transfer window.

According to the Chief Executive, Stanbic IBTC Pension Managers, Eric Fajemisin, said this during a virtual press briefing.

He said “The Transfer Window offers a unique opportunity for contributors in the Contributory Pension Scheme (CPS) to move from one Pension Fund Administrator (PFA) to another. It is one aspect of the pension Reform Act 2004, that was amended in 2014 and has now been implemented by the National Pensions Commission (PenCom).

As a leader in the pensions industry, we have long awaited the Transfer Window because we understand its importance in driving choice and ensuring that customers can demand optimal service delivery and long-term, efficient management of their pension contributions. We have, therefore, been cautious that as we continue to delight our existing customers with optimal service delivery, we must further enhance our capacity to welcome additions to our family who will come over now that the transfer window is open. You can say that this capacity enhancement process sums up our key activities in the last few years.

He said; We relaunched our mobile app and revamped our website to make it even easier for clients to access information conveniently from whatever location they find themselves. You will agree that such self-service solutions are critical today.

 However, we realised that some of our clients would still need to visit us physically, for various needs and as such, we optimised our branch offices nationwide to ensure highest hygienic standards are maintained so that our customers feel safe and protected when they visit. 

Frankly, the success of our clients is critical to us, and that is why barring the challenges in the past eight months, we created several virtual engagement sessions and financial academies for young professionals, near retirement individuals, retirees and even the children of our clients via our Financial Fitness, Pre-retirement seminars and New School Money events. Our goal is to ensure our clients retire well.