Nigeria’s leading financial institution, Zenith Bank Plc, has introducedZ-Money, whichbringsbanking services closer to its customers andenhancefinancial inclusion among the under-banked and unbankedpopulace of the country.
Z-Money is an agency banking product of the bank which entailstheonboarding of agents who are expected to render basic financial services on behalf of the bank.
Through the bank’snetwork of agents spread across the urban and rural communities in the country, customers are able to open accounts, deposit cash into any account, withdraw cash from any bank account,transfer funds,buy airtime,pay bills, and do somuch more in aconvenient way.In order to engender trust among its customers, the Bank ensures that all transactions done through theagents are PIN protected and safe.
Commenting on the newproduct, the Group Managing Director/Chief Executive of Zenith Bank Plc, Mr. Ebenezer Onyeagwu said “the bank remains focused on providing premium financial solutions that create valuefor its customers wherever they are located across the country”. He added that apart from helping to extend the bank’s retail reach across all segments of the market, theadoption of the agency banking platformalso demonstrates the bank’s commitment to achieving financial inclusion in the country.
Zenith Bank Plc is recognized as one of the most innovative financial institutions in Nigeria and was voted the most customer-focused bank in Nigeria for the Retail and SME segments in the 2018 KPMG Annual Banking Industry Customer Satisfaction Survey (BICSS).
The bank’s commitment to world-class service standards has led to several product innovations over the last few weeks including the “Zenith Timeless Account”, which allows Nigerians aged 55 years and above bankfor free, the “Zenith Save4me”, a high interest target savings account and “Dubai Visa Service” on the Zenith Internet Banking Platform, which allows convenient application and payment for visas to Dubai.